Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.Lighting reimagined for modern cities.Designed and manufactured in Europe.
Client Area
Client Area

Connect Citizens. Improve Communities.

CityZen

CityZen is a digital platform that helps citizens report local issues, access public services and receive real-time updates from their local administration.

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Closer communities.
Faster responses.
Better public services.

CITYZEN helps citizens communicate directly with local authorities through one simple digital platform.

From reporting local issues and tracking their progress to booking appointments and receiving real-time updates, CITYZEN makes public services easier to access.

CityZen Walkthrough
CityZen Features
01
FROM REPORTING TO RESOLUTION
CityZen

Faster Issue Reporting

Help citizens report local problems quickly, add useful details and send each issue directly to the administration.

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Interactive Issue Tracking

View reported issues on an interactive map and follow their progress from submission to resolution.

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Real-Time Updates

Keep citizens informed with notifications, public-service updates and clear changes in request status.

04

Stronger Citizen Engagement

Collect community feedback, improve communication and give citizens an active role in local public services.

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One Platform. Closer Communities.

CITYZEN brings issue reporting, appointments, notifications and citizen feedback together in one connected digital platform.

Issue Reporting Appointments Notifications Feedback
CITYZEN platform video walkthrough
Issue reporting and
services explained
step by step.

Issue reporting and services explained step by step.

Watch the Walkthrough

Explore CityZen

Explore CityZen

One connected platform to report local issues, explore the community map, access public services and receive real-time updates — all in one simple digital experience.
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Easy Issue Reporting

Report Local Problems in Just a Few Steps

Help citizens report local problems quickly by adding useful details, photos and a precise location, then sending each issue directly to the administration.

Photo & Description Add a photo and a clear description to help the administration understand the reported problem.
Precise Location Mark the exact location of an issue directly on the interactive map.
Issue Categories Select the relevant category so each report reaches the right public-service team.
Direct Submission Send the report directly to the local administration from desktop or mobile.
Status Tracking Follow the progress of every submitted issue from reporting to resolution.

Map-Based Community Overview

See What Is Happening Across the Community

Explore reported issues through an interactive map, understand where action is needed and follow local improvements across the community.

Map-Based Reports View reported problems directly on the community map.
Location Awareness Identify the streets, neighborhoods and public spaces affected by an issue.
Category Filtering Filter displayed reports by category, type or area to find relevant issues.
Nearby Issues Discover problems already reported nearby before submitting a new request.
Community Visibility Give citizens a clearer view of local concerns and ongoing public actions.

Digital Public-Service Access

Access Local Services Without the Extra Trips

Make appointments, submit requests and access important public information through one simple digital platform.

Online Appointments Schedule appointments online and reduce unnecessary waiting at the institution.
Digital Requests Submit public-service requests directly from desktop or mobile devices.
Request Management Keep requests organized and follow their status through digital workflows.
Public Information Access relevant public-service information from one connected digital environment.
Mobile & Desktop Access Use CITYZEN wherever you are, from a computer, tablet or mobile phone.

Real-Time Community Communication

Stay Informed. Stay Connected.

Keep citizens informed with timely notifications, request updates and important information from their local administration.

Real-Time Notifications Receive timely updates about local services, requests and community news.
Request Status Updates Follow submitted requests and receive updates as their status changes.
Public Alerts Stay informed about important local announcements and public-service alerts.
Citizen Feedback Share opinions and feedback directly with the local administration.
Community Participation Encourage citizens to take an active role in improving their community.
CITYZEN citizen issue reporting platform CITYZEN interactive community map CITYZEN digital public services platform CITYZEN citizen updates and engagement platform
Issue Reporting
CITYZEN Issue Reporting
Report a problem in just a few steps

Citizens can report local problems directly from the platform by selecting a category, adding a description and uploading a relevant photo.

Interactive Community Map
Show exactly where the problem is
Every issue can be placed on the interactive map, helping the local administration identify its exact location and respond more efficiently.
Request Status Tracking
Track every report from submission to resolution
Citizens can follow the status of their reports and receive updates as the local administration reviews, processes and resolves each issue.
Digital Citizen Services
Access local services without unnecessary visits

CITYZEN gives citizens simple digital access to appointments, public-service requests, important notifications and information from their local administration.

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